Chapter 4

Classical and Operant conditioning theories
Two major differences:
1 O has no concern with stimulus that caused the original effect
2 Under most conditions, C is involuntary while O is voluntary
Go to the link below for examples and answers
http://www.ar.cc.mn.us/biederman/courses/p1110/cond2answers.htm

CROSS-SITUATIONAL CONSISTENCY
Situationist position
Trait position Individual predispositions
Interactionist position

Apprenhension traits
Communication apprehension
Traitlike
Context-based
Audience-based
Situational CA

Presentation traits
communication style (Norton)Disclosiveness
Depth
Amount/breadth
Positiveness/Negativeness
Intent
Honesty

Adaptation traits
Rhetorical sensitivity (Hart)
Nobel self, rhetorical reflector,rhetorically sensitive communicator

Communication competence ( Spitzberg)
Knowledge, skill, motivation

Interaction involvement (Cegala)
Responsiveness, perceptiveness, attentiveness,

Agression traits
Positive: Assertiveness/Argumentativeness
Destructive:Aggressiveness/hostility
Forms, causes, consequences

What you need to doBe
High in Argumentativeness
Be Low in Verbal Aggressiveness
Keep your Cool
Be Personable, Approachable
Be Attentive–Maintain eye contact, don’t be distracted, nod when listening